INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Who is Brand World Imports?
Brand World Imports is a global e-commerce company based in Nairobi, with branches in China and Dubai. We specialize in offering high-quality products sourced from around the world, delivered straight to your doorstep.
What are your shipping options?
We offer standard and express shipping options. Delivery times vary depending on your location and the shipping method chosen.
Returns and Refunds
All Sales Are Final
What if an item is out of stock?
If an item is out of stock, you can sign up for restock notifications on the product page, and we’ll let you know when it becomes available.
How do you ensure my payment information is secure?
We use industry-standard encryption and secure payment gateways to protect your information.
INFORMATION ABOUT US